Recommend, select, and help locate or obtain merchandise based on customer needs and desires. One of the biggest factors in good customer service is speed, especially when a client is requesting something that’s time sensitive. Strategy is about making choices and weakness are the areas where a firm can improve using SWOT analysis and build on its competitive advantage and strategic positioning. Two weeks later no sign of a package in sight so I email customer relations for them to send me an email saying my original order is lost and offered to replace the items my issue is everything I wanted or had ordered was no longer available. Five Below consumer reviews, complaints, customer service. Salary information comes from 13 data points collected directly from employees, users, and past and … 1. Answer questions regarding the store and its … email password *at least 6 characters long with one number or symbol (like ! General Info hot stuff. I ordered about 73.00 worth of stuff… I ordered about 73.00 worth of stuff online for my kids Dec 1st . Customer service contacts and company information. waaay below the rest…so let go & have fun! Greet customers and ascertain what each customer wants or needs. Five Below is one of the fastest growing value retailers on the planet, offering high-quality products loved by tweens, teens and more, with extreme $1-$5 value, plus some incredible finds that go beyond $5. extreme $1-$5 value, plus some incredible finds that go beyond $5. GRATE STORE :) i LOVE 5 below i think most bad reviews are by people who think buying a 5 dollar thing means it HAS to be perfect. Here are five ways to stand out from the crowd to help you deliver excellent customer service. Respond as quickly as possible. sign up already have an account? Let's get started! You may also indicate whether you are a shareholder, customer, supplier, or other interested party. Weakness of Five Below, Inc. – Internal Strategic Factors . Five Below as a company had the right idea. It's a fun trendy place to work and they encourage a fun atmosphere. The pay is a little below average, … Reviews from Five Below employees about working as a Customer Service Manager at Five Below. Learn about Five Below culture, salaries, benefits, work-life balance, management, job security, and more. Five Below, Inc 701 Market Street Suite 200 Philadelphia, PA 19106 United States You may submit your concern anonymously or confidentially by postal mail. … sign in @#$%) This is a public computer. that’s five below! cool prices. Average Five Below Customer Service Representative hourly pay in the United States is approximately $12.05, which is 7% below the national average. Retail Customer Service Nov 2016 - Mar 2018 Five Below - Hagerstown, MD. Weakness are the areas where Five Below, Inc. can improve upon. 5 customer service examples that provide great service. 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